Ordering and Sending a Case

Ordering

For customers in the Republic of Ireland and Northern Ireland simply contact us by phone to organise a complimentary courier collection on (ROI) 048 8772 7100 or (NI) 028 8772 7100.

You can also order Southern Cross Dental products online via MySCD. We recommend ordering online – you can provide information about your case quickly and accurately, and all your orders and case histories are saved there.

To order products, you can download lab sheets here.

Please include as much detail as possible about each case in the prescription section. Always include the shade, tooth number and type of restoration you require. For ceramic veneers or all-ceramic restorations, please advise the abutment shade.

Before you submit lab sheets, make sure that your six or seven digit account number is clearly listed, and don’t forget your contact details. These are important, in case we need to clarify anything about your case.

When it comes to sending us impressions, models or other information for a case, you have a few options.

Complementary Courier Collection (NI & ROI)

We provide a complimentary courier collection service throughout Ireland. Please call
(NI) 028 8772 7100 or (ROI) 048 8772 7100 for courier collection.

FreePost (NI & UK)

You can send work via 1st class Royal mail FreePost. To receive free postage labels please 
call 028 8772 7100 or download the postage label here.

Packaging

Wherever possible, please send us PVS or polyether impressions. We will pour the models.

Due to occupational health and safety requirements, please do not send alginate impressions unless agreed by prior arrangement.

If you are sending models, please pack them carefully and send them in bubble wrap or plastic boxes to minimise risk of breakage. Take extra care to protect impressions with posts and cores or implants.

We suggest using autoclave bags for small items and labelling them with your name and job number in indelible ink.